There are no stupid questions. Stupid questioners, OTOH.....
Oh in the world of IT there ARE both. Like when a user who is in their mid 20's ask you how to turn the computer on. Both are hit with that one. Or when someone asks if it is safe to click on a link in an email from someone with random letters at gmail dot com. Then when you say of course not they actually say "oh....well....I thought you would have said yes, so i did". Or when you tell someone the issue they are having will be fixed if they reboot their computer and you always get are you sure that will work. I want to say so badly. No I'm not sure, I'm just taking a guess here. Or the one I got about a month ago. User "can you format every website I go to so they all print differently but in a way I like them to print. I shouldnt have to change any settings to make the websites I visit print how I want them to".