Which razor is it?
Why the question?
The two most often recommended as mild razors are the Merkur 34C or the Edwin Jagger EJ8?. I expect these are the biggest sellers and by that token I would anticipate these have a higher number of failures than other models (as I alluded to in my original reply). However, after sales service is better from Edwin Jagger than Merkur. Although I don't think the manufacturer should be the point of contact when there is a problem. The vendor should be the first port of call as they get the mark up for trading with consumers and dealing with any problems.I'm considering a purchase and I want to avoid brands/models with high failure rates.
Right now the newest razor I own is a 73 SS.