I won a shaving mug on ebay for 18.00 GBP + 4.00 GBP for shipping and handling. Although the item didn't have any reserve on it, the seller had added a note saying that the item would be withdrawn from the auction if he felt that it did not reach a reasonable price.
Seeing as I had won the item for the above amount, I thought nothing more of this and made the payment via Paypal for 22.00 GBP. Now I have received an email from the seller saying that they would rather have 20.00 GBP plus shipping for the item.
So now he has my money with no intention of sending the item. Obviously I have asked for a refund, but I was just curious if anyone else had experienced anything like this? I certainly intend to complain, obviously if a bid represents a contract between buyer and seller then the merchant is bound by the terms as much as me, but seeing as he already has my money I am somewhat unsure as to what I should do next. Any advice?
Seeing as I had won the item for the above amount, I thought nothing more of this and made the payment via Paypal for 22.00 GBP. Now I have received an email from the seller saying that they would rather have 20.00 GBP plus shipping for the item.
So now he has my money with no intention of sending the item. Obviously I have asked for a refund, but I was just curious if anyone else had experienced anything like this? I certainly intend to complain, obviously if a bid represents a contract between buyer and seller then the merchant is bound by the terms as much as me, but seeing as he already has my money I am somewhat unsure as to what I should do next. Any advice?