Good morning gents. I have a somewhat odd request. Odd because the request itself is not too unusual but how I arrived here is. I have been seriously thinking of purchasing D.R. Harris hair lotions. We've covered a bit of that in an earlier post. What I have been trying to obtain is a list of the ingredients. I have emailed Harris to exactly zero effect. Not even a response. I then tried a vendor who carries all three versions. No response there either. Sorry but this is ridiculous.
I don't expect these firms to snap to just because I emailed them but the courtesy of a response would have been nice. It has been over a week since I contacted Harris and I suspect I should be waiting a long time if I think I will get an answer. It is just a bit aggravating that firms who only do this niche market cannot be bothered to answer simple inquiries. It won't keep me from buying their products but it does take away from the experience a bit. I suspect if you were in their b&m stores you would treated just fine. These old line Euro firms just have a real issue with written or electronic communications. And before anyone asks, I did not send multiple emails. I don't like flooding in boxes with emails. I find that ridiculous as well. And further, I don't like the effect of essentially having to beg them to answer me. I just roll that way sometimes.
Regards, Todd
I don't expect these firms to snap to just because I emailed them but the courtesy of a response would have been nice. It has been over a week since I contacted Harris and I suspect I should be waiting a long time if I think I will get an answer. It is just a bit aggravating that firms who only do this niche market cannot be bothered to answer simple inquiries. It won't keep me from buying their products but it does take away from the experience a bit. I suspect if you were in their b&m stores you would treated just fine. These old line Euro firms just have a real issue with written or electronic communications. And before anyone asks, I did not send multiple emails. I don't like flooding in boxes with emails. I find that ridiculous as well. And further, I don't like the effect of essentially having to beg them to answer me. I just roll that way sometimes.
Regards, Todd