Forewarned is forearmed.
My tale of woe was my own fault. When shopping for a Samsung Active 2 watch (golf edition) I noticed that Samsung.com had the same price as everyone else, so I assumed buying it from the source was the way to go.
6 months later the sleep function no longer worked. I went on their chat and they told me to ship it to them - they paid.
A couple of days later they informed me that part of the motherboard was damaged - (and I somehow caused that????) and I had purchased an international version of the watch, so please pay $155.00.
So there is a difference between Samsung.com and Samsung USA - and it's an expensive difference, so be careful when shopping. Apparently the international version of the watch is not as well made (please!).
I have it back without the repair, and I'm managing to survive without knowing how many minutes I slept last night.
I will be buying an Apple watch the next time around.
My tale of woe was my own fault. When shopping for a Samsung Active 2 watch (golf edition) I noticed that Samsung.com had the same price as everyone else, so I assumed buying it from the source was the way to go.
6 months later the sleep function no longer worked. I went on their chat and they told me to ship it to them - they paid.
A couple of days later they informed me that part of the motherboard was damaged - (and I somehow caused that????) and I had purchased an international version of the watch, so please pay $155.00.
So there is a difference between Samsung.com and Samsung USA - and it's an expensive difference, so be careful when shopping. Apparently the international version of the watch is not as well made (please!).
I have it back without the repair, and I'm managing to survive without knowing how many minutes I slept last night.
I will be buying an Apple watch the next time around.