Broken Razor, anyone else seen this?

[mlebarron]

Was putting a new blade in this morning when all of a sudden the top piece just popped off!

I've never seen this happen, and it's only about 18 months old... now I have to get another Has anyone had this happen to their razor before?

 

[michiganlover]

Is that off a Merkur??

If you contact Merkur directly, they will likely send a replacement part. They seem pretty good about such things.

 

[82R100]

Here's a posting with contact information:

This lady set me up right in no time at all:

Anne Rothstein
MERKUR Stahlwaren GmbH & Co. KG
Boecklinstr. 10
42719 SOLINGEN
GERMANY
phone: ++49-212-2300135
fax: ++49-212-313612
email: [email protected] or [email protected]
website: www.dovo.com
UID-No. DE811951654
HRA: 20249 - HRB: 15557 Wuppertal
GF: Markus Kirschbaum

 

[Jim]

Anne is very good about sending replacement parts.

 

[mlebarron]

Yeah it's from a 37G

didn't think I'd get a response so quickly, I emailed them under an hour ago and...

Dear Michael,

Thank you very much for your email. I am sorry to learn that you have encountered a problem with your MERKUR razor.

I will send out a new gold top today by air mail to replace the broken one.

Best regards,
Anne Rothstein

 

[rickw]

 

[AsylumGuido]

That wouldn't happen with a vintage Gillette.

 

[thirdeye]

That wouldn't happen with a vintage Gillette.

+1.....

 

[michiganlover]

+1.....

+2

 

[cooncatbob]

That wouldn't happen with a vintage Gillette.

Gillette's were brass and brass, the Merkurs are a brass stem and a zinc cap so the bond isn't nearly as strong.
Also with a long stemmed razor, over tightening the knob makes it act just like a puller.

 

[Argonaut]

That wouldn't happen with a vintage Gillette.

Yeah, I doubt Gillette would send a replacement part that quickly

 

[Blondie]

Yeah, I doubt Gillette would send a replacement part that quickly

Gillette wouldn't have to as it probably would not have broken.

 

[taffy]

They are good when you contact them and never ask any questions, a rareity these days.

 

[WhosYerBob]

They are good when you contact them and never ask any questions, a rareity these days.

Or they see it so frequently that they know not to contest it.