Man you just don't get it... If James wanted or thought a website upgrade or design was in need it would be done but the current one has served him exceptionally well now for the past couple years so I'm guessing, again, its just not a priority for him!!
Business is great for James and it continues to get better each year it seems and I'm sure that is because of the tight knit network he has built in the past that continue daily to offer the best feedback for any Mfg'r and that in and of itself is priceless. That alone is better than any website design could ever be because I'm sure if he did invest in designing a website like "YOU" desire, you'd still find something wrong with it and continue to drag on about it!!
Now let's get this thread back on topic and leave all the web design for another thread, please!!
Pardon me for expressing my ideas, I sure i know something having had a business.
Apperenrly you think only your ideas are important, or good.