I've seen that, and the entire knot falls out usually intact. These knots are coming apart and coming out in pieces.
Thater Premium Boar
- Thread starter Chan Eil Whiskers
- Start date
Indeed. It almost looks like the glue holding the knot together - not the knot to the handle - ate through the hair.
I've got a 4125/2 silvertip well over a decade old and still my favorite badger of all time (and I've tried a lot of em).
Have you heard from BullGoose yet?
I find it interesting that I have had the exact opposite experience with this brush. The break in was fine, it's not at all scritchy (although I use a scuttle) and the backbone is fine. I don't, however, like the handle much.
I'm fairly certain, given my experience, that you got a bad brush. Either that or you need to lighten up on your preacher curls before lathering. I will be incredibly disappointed if they don't send you a new one.
I'm fairly certain, given my experience, that you got a bad brush. Either that or you need to lighten up on your preacher curls before lathering. I will be incredibly disappointed if they don't send you a new one.
Which handle do you have, the beehive or the 4125 handle?
- Thread starter
- #48
Chan Eil Whiskers
Fumbling about.
I have receive an email bounce notification. I used the same email address I used when I complained about this brush back in February, but the address apparently no longer is operative. So, I found another way to get in touch with the vendor and did so.
I am awaiting a response.
Given my experience with this brush I certainly don't want anything from Thater or the vendor. The vendor blew it with me back in February. Somewhere on the forum I posted my email to Bullgoose and Phil's response to me.
Maybe someday I will become interested in putting another knot on the handle. I actually like the handle very much. It's very good looking to me and the shape works well for me. It could certainly be reused. However, I don't really have much interest in knot replacement, don't know exactly how to do it, and don't know what knot I'd use if I were interested in knot replacement.
Not to worry. I have a smallish collection of truly premium boar brushes and a sufficient number of good badgers. The loss of this lousy brush is no big deal.
Anyone thinking of buying the Thater Premium Boar might be interested in knowing the brush has given me nothing but an understanding that Thater doesn't make premium brushes and the vendor doesn't listen to their customers. It's the worst boar I've purchased at any price, by miles, and has given me no satisfaction at all.
Well, that's not fair. I did get to compare the Thater head to head with my other boars. It failed the comparison tests but it was fun doing them so I got something out of the lousy Thater Premium Boar before it fell apart.
Happy shaves,
Jim
I am awaiting a response.
Given my experience with this brush I certainly don't want anything from Thater or the vendor. The vendor blew it with me back in February. Somewhere on the forum I posted my email to Bullgoose and Phil's response to me.
Maybe someday I will become interested in putting another knot on the handle. I actually like the handle very much. It's very good looking to me and the shape works well for me. It could certainly be reused. However, I don't really have much interest in knot replacement, don't know exactly how to do it, and don't know what knot I'd use if I were interested in knot replacement.
Not to worry. I have a smallish collection of truly premium boar brushes and a sufficient number of good badgers. The loss of this lousy brush is no big deal.
Anyone thinking of buying the Thater Premium Boar might be interested in knowing the brush has given me nothing but an understanding that Thater doesn't make premium brushes and the vendor doesn't listen to their customers. It's the worst boar I've purchased at any price, by miles, and has given me no satisfaction at all.
Well, that's not fair. I did get to compare the Thater head to head with my other boars. It failed the comparison tests but it was fun doing them so I got something out of the lousy Thater Premium Boar before it fell apart.
Happy shaves,
Jim
I hope I'm not opining too soon, but I just inspected my brush with a 10x loupe. I didn't find any flaws; the workmanship appears excellent. I wonder if they may have had either a bad batch of glue or a trainee making brushes?
- Thread starter
- #50
Chan Eil Whiskers
Fumbling about.
If it were my brush, I would be angry.
However, the vendor is a fella who sells stuff. He did not make it. To my mind, the brush maker bears the responsibility to make this right, and that means a new brush.
My two pennies.
However, the vendor is a fella who sells stuff. He did not make it. To my mind, the brush maker bears the responsibility to make this right, and that means a new brush.
My two pennies.
I'm with you. Two pennies well spent!
Issues with Thater's customer service on defective brushes rang a bell in my feeble, old mind. I think it was because people lathered circular rather than only with paint-brush strokes, Thater claimed it was user abuse of the brush, voiding the warranty, resulting in a vendor discontinuing to carry them after he made good on the vendor's problem.
My google-fu is apparently working and yes, it was Thater and the vendor was BullGoose.
Shavemac Silvertip vs Thater silvertip. Can't decide!
My google-fu is apparently working and yes, it was Thater and the vendor was BullGoose.
Shavemac Silvertip vs Thater silvertip. Can't decide!
- Thread starter
- #55
Chan Eil Whiskers
Fumbling about.
- Thread starter
- #56
Chan Eil Whiskers
Fumbling about.
Interesting math, $1 x 30 = $85
It's a shame how poor customer service can ruin an experience & run customers off. On the flip-side, it's amazing how excellent customer service yields customer loyalty.
BBBBB or B^5. Badger and Blade Brotherhood of the Broken Bore.
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