So, about a week ago I ordered my silvertip badger brush with a marble handle from Shavemac (yeah, I splurged). Service was excellent and I have been anticipating the arrival so that I could try it out. I was going to lather up even if I did not need to shave!
I was tracking my package through FEDEX and was aware of where it was in the process. (I might have missed a day of checking it but I knew roughly where it was in the process.) Today I checked it and it said "address incorrect." I thought "BULLS**T!" I knew the address was correct because I could see it on the order sheet!
So, I called FEDEX in the heat of the moment. They were not going to get away with this! The first person that I talked to told me that the address was incorrect. I told them that they were wrong and that they needed to dig deeper and find out where my package was. She then directed me over to their international department.
The guy on the phone had the nerve to ask me how I was doing today. At first I said, "I am fine." (That was a lie and my mother always told me not to lie so I had to change my answer.) "Actually I am pissed off! Where is my package!" This guys tries to tell me the same thing, wrong address or that the delivery driver could not find my address. "How can he not know my address? He turns around in the cul-de-sac everyday!"
Well, now the story changes (again). After verifying my address and probably against what they have in the system, he tells me that the package did not clear customs. "What!?!" My package was selected for the random customs inspection. "Why don't you randomly pick another one?" So, my new brush that is to be a highlight of my shaving routine, made it all the way to my house and was recalled by customs for a random check halfway back across the country. "What the hell do you need to check? It is a shaving brush!"
We can't find terrorists but that .5 pound shave brush package will not escape our grasp!
*sigh* Maybe I will get it back by Friday.....
I was tracking my package through FEDEX and was aware of where it was in the process. (I might have missed a day of checking it but I knew roughly where it was in the process.) Today I checked it and it said "address incorrect." I thought "BULLS**T!" I knew the address was correct because I could see it on the order sheet!
So, I called FEDEX in the heat of the moment. They were not going to get away with this! The first person that I talked to told me that the address was incorrect. I told them that they were wrong and that they needed to dig deeper and find out where my package was. She then directed me over to their international department.
The guy on the phone had the nerve to ask me how I was doing today. At first I said, "I am fine." (That was a lie and my mother always told me not to lie so I had to change my answer.) "Actually I am pissed off! Where is my package!" This guys tries to tell me the same thing, wrong address or that the delivery driver could not find my address. "How can he not know my address? He turns around in the cul-de-sac everyday!"
Well, now the story changes (again). After verifying my address and probably against what they have in the system, he tells me that the package did not clear customs. "What!?!" My package was selected for the random customs inspection. "Why don't you randomly pick another one?" So, my new brush that is to be a highlight of my shaving routine, made it all the way to my house and was recalled by customs for a random check halfway back across the country. "What the hell do you need to check? It is a shaving brush!"
We can't find terrorists but that .5 pound shave brush package will not escape our grasp!
*sigh* Maybe I will get it back by Friday.....
