There are a few vendors that have been around for awhile that should take note of a company such as @Blackland Razors and maybe they could actually learn what customer service actually means!!
Blackland adjustable?
- Thread starter StewB
- Start date
No I meant it when I said I appreciated your post! I’ve been increasingly trying to grow the Blackland team and shift more work to employees and systems. This kind of public feedback is important so we can identify what doesn’t work and fix it. The refund is simply the right thing to do, but I also think it’s important for failure to have consequences. The impact hits harder when there is a cost. Customers in this space are often too permissive and allow vendors to get away with anything so there’s rarely that outside pressure that drives improvement. This serves as that pressure and it’s a good opportunity for us to tighten up our systems and get better. So don’t worry about me! We’ll get your new Osprey out today. Thanks!
What's your Osprey number(s)?
I just got mine and am three shaves in. I started at 3.5, and it was so smooth. I wanted a bit more efficiency, so the next shave was at 4.5 - just as smooth and added efficiency. Today's shave was at 5 and was excellent - I'm likely narrowing in on my Osprey number. How about you?
I just got mine and am three shaves in. I started at 3.5, and it was so smooth. I wanted a bit more efficiency, so the next shave was at 4.5 - just as smooth and added efficiency. Today's shave was at 5 and was excellent - I'm likely narrowing in on my Osprey number. How about you?
Congrats on the acquisition. For me, the Osprey works very well between 3-7 and at max, it's still pretty darn good. Haven't run it that high on the Ti version but, I'm thinking it'll be just as useable in that high range and perhaps easier on the skin vs the Stainless. Not that it's uncomfortable but, you do get the blade feel that is amped up substantially.
The Osprey is a thing of beauty, I really like the hi-viz numbers. Still new here but just got the Blackbird Lite this week and it's an amazing razor! The shipping and packaging was superb and the shave was definitely one of my best.
Congrats. The Blackbird is the flag bearer for the brand and has a tremendous following with a deserving reputation as a top performer. It also helps that it's backed by a small business that delivers world class service & commitment to its brand.
Happy shaves....
Taking responsibility and accountability, good job Blackland @Shane.
I'm really enjoying the Osprey shaves. The blade clamping is exceptional. Gus is right, it is very smooth across a wide range. The efficiency goes up with each step, yet the smoothness continues. I've only tried 3.5-5.5 so far, I've got more work to do! 
I did a cardstock test and it seems that neutral is at ~2.5. It is so smooth, that almost surprised me. It makes sense though, as the Osprey range is broad.
I did a cardstock test and it seems that neutral is at ~2.5. It is so smooth, that almost surprised me. It makes sense though, as the Osprey range is broad.
Finally shaved with the Osprey, kept it at 5 from out if the gate. Love the head geometry, quire efficient and smooth. Out of the handful of new razors I’ve bought this year, the blacklands seem to just hit the mark. Very impressed with the Osprey!
Will try experimenting more but I usually go 3-6 days per shave.
Will try experimenting more but I usually go 3-6 days per shave.
I posted this in another topic. One thing to add, the grip on this razor is fantastic. No slipping or precarious handling with soapy hands.
I was finally able to have my first shave with the Osprey Ti. I’ll have more detailed feedback as I get a few more shaves under my belt. However, my initial impressions are incredibly favorable. This razor has a real shot to be my Goldilocks razor. I love the SS version and intend to keep it, but there is something magical about Ti. Also, being adjustable, I can fine tune the exact experience I want with a razor. This is the biggest advantage for me. If you want to a more aggressive setting, dial it in. Maybe this is your daily driver and a milder setting is ideal. Maybe you’re in a hurry and need a close, one-pass shave. The flexibility and versatility are astounding.
As with all things Blackland, quality and customer service are second to none. The Osprey’s are heirloom pieces that will provide a lifetime of shaving enjoyment. And I don’t think you can find a better company to support. Shane and team are awesome.
On to the first shave…
Razor: Osprey Ti
Setting: 3.5
Blade: New Gillette Silver Blue
Brush: Muhle STF
Soap: Proraso Green
Shave: 2 pass, DFS. No irritation.
Notes: I dialed in 3.5 today as I’ve been using an electric for the past 2 weeks (international travel) and wanted to ease back in. Today’s shave seemed easier with the Ti than the SS with the same settings and blades. I’m sure this had mostly to do with the reduced weight and easier maneuverability. Ti feels better on the face to me, also.
How the razor is dialed in has a profound effect on the shaving experience. Settings 1 - 2.5 are similar to a cartridge razor. This can be nice if you just want to shave on cruise control. This obviously won’t be as efficient as other settings.
Settings 2.5 - 4.5 are where I spend most of my time. I prefer mild razors and this range provides the optimum blade feel and efficiency for my face and beard.
Settings 4.5+…I’ve only ventured here a few times and it’s a little aggressive for a daily driver for me. I may spend more time with these settings if I need a quick shave WTG and maybe XTG. ATG might be a little sporty for me unless I dial it back for that pass.
Also of note, I’m still experimenting with different blades. I prefer GSB’s over Astra SP’s. I’ve been trying to stick with the same blades so I can dial in my preferred settings without adding too many variables. I have other blades I’ll try in the future to dial in the perfect shaving experience for me. I might be there already.
I was finally able to have my first shave with the Osprey Ti. I’ll have more detailed feedback as I get a few more shaves under my belt. However, my initial impressions are incredibly favorable. This razor has a real shot to be my Goldilocks razor. I love the SS version and intend to keep it, but there is something magical about Ti. Also, being adjustable, I can fine tune the exact experience I want with a razor. This is the biggest advantage for me. If you want to a more aggressive setting, dial it in. Maybe this is your daily driver and a milder setting is ideal. Maybe you’re in a hurry and need a close, one-pass shave. The flexibility and versatility are astounding.
As with all things Blackland, quality and customer service are second to none. The Osprey’s are heirloom pieces that will provide a lifetime of shaving enjoyment. And I don’t think you can find a better company to support. Shane and team are awesome.
On to the first shave…
Razor: Osprey Ti
Setting: 3.5
Blade: New Gillette Silver Blue
Brush: Muhle STF
Soap: Proraso Green
Shave: 2 pass, DFS. No irritation.
Notes: I dialed in 3.5 today as I’ve been using an electric for the past 2 weeks (international travel) and wanted to ease back in. Today’s shave seemed easier with the Ti than the SS with the same settings and blades. I’m sure this had mostly to do with the reduced weight and easier maneuverability. Ti feels better on the face to me, also.
How the razor is dialed in has a profound effect on the shaving experience. Settings 1 - 2.5 are similar to a cartridge razor. This can be nice if you just want to shave on cruise control. This obviously won’t be as efficient as other settings.
Settings 2.5 - 4.5 are where I spend most of my time. I prefer mild razors and this range provides the optimum blade feel and efficiency for my face and beard.
Settings 4.5+…I’ve only ventured here a few times and it’s a little aggressive for a daily driver for me. I may spend more time with these settings if I need a quick shave WTG and maybe XTG. ATG might be a little sporty for me unless I dial it back for that pass.
Also of note, I’m still experimenting with different blades. I prefer GSB’s over Astra SP’s. I’ve been trying to stick with the same blades so I can dial in my preferred settings without adding too many variables. I have other blades I’ll try in the future to dial in the perfect shaving experience for me. I might be there already.
