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West Coast Shaving is a classy outfit

Something got mixed up in an order.

John made it right immediately at his expense.

Outstanding customer service.
 
Just like to chime in as well John is a great guy. I had an order a little while back that I decided I wanted an extra item added onto the item if it wasn't too late and to charge the extra amount it would be. He threw it in for free! Great guy! :thumbup1:
 
Agreed. Recently ordered an Omega 49 boar that arrived in a nicely taped box. Arrived quickly considering the price of shipping. Products are reasonably priced.
 
I just placed my second order with him. One of the things I like about him is the hand holding. In other words, I get about 11tybillion emails from him telling me where my order is every step of the way. I like that a lot! I placed an order and in about 1 second I have an email from him saying that they received my order, another email saying that they have received payment, another saying that the order should ship out the next business day. And a final email saying that the order shipped with a tracking number.

When I order something on line and I don't hear anything from the vendor I always think that my order got lost in cyberspace. I guess I'm needy :001_smile
 
John is top notch. I had an order with him some time back that went awry due to USPS issues (not his).

He corrected it on the spot.
 
I agree with everyone. I ordered a ton of things from WCS and one of my sampler packs was missing from the package. I sent John an email and he quickly shipped out my missing blades. He definitely has me as a customer.
 
I'm from New Zealand and I can't recommend WCS highly enough. If you live in NZ and are wondering where to source blades from, then this is the place.
Great pricing with very affordable international shipping rates. Very friendy service and very fast shipping times. My recent blade purchases have only taken 7 days to arrive which is excellent.
 
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