Questions For The Average B&Ber

[Nadir M]

If you give a vendor honest feedback without breaking any forum rules or flaming...should the experience you had with a vendor be scrubbed off the board? What's more...is it more gentlemanly to divulge honest information, or scrub it so the public cannot see it? Which of these methods will better inform everyone?​

I hope this thread will last, because I haven't said anything inflammatory. To be clear, I am certain that the majority here (mods included) cares about the integrity/quality of the community. I'm just curious to hear the opinions of people who have no authority here (like myself).​

 

[Austin]

Share your experience good, bad or indifferent in the Shopping forum.

 

[Go West Young Man]

I'm guessing that this isn't a theoretical question? In general, B+B mods consider things carefully before deleting posts - are you sure you were as objective and polite as you remember being?

 

[Bestarrkin]

No offense but you want to call us "BieBer" like that web kid.

 

[nole1]

Personally, I feel that the only reason to make a post criticizing a vendor (or a seller on the B/S/T) would be if you: a) are not satisfied in how a transaction transpired (whether that's the goods received, response time, ect.) AND b) you have tried contacting the vendor/seller and not received a satisfactory response AND c) contacted the mod team if this was a B/S/T transaction.

All too often people go off about a vendor or product they received with out even contacting the seller or giving them a chance to remedy the situation. I think that some get an "I'll show them!!!" reaction when they feel someone tried to cheat them when, in actuality, it was just an honest mistake.

 

[Nadir M]

Share your experience good, bad or indifferent in the Shopping forum.

I didn't know that. Thanks for letting me know.​

I'm guessing that this isn't a theoretical question? In general, B+B mods consider things carefully before deleting posts - are you sure you were as objective and polite as you remember being?

I agree that mods consider things carefully before deleting posts. That is why I included them in the majority of those who care about the integrity/quality of the community...yeah I remember typing that. Oh and my memory is quite clear. I think I was as objective and polite as can be given the situation at the time. It has since been resolved.​

No offense but you want to call us "BieBer" like that web kid.

​

 

[Mako72]

I think its fine to make a negative comment and it should stand. Even if you got things resolved it is still should a character witness for the next shopper. That said politeness still has to reign. But I would expect to be able to weigh both positive & negative comments before I make a choice whom to give my money to. Just my thoughts.

Jay

 

[Nadir M]

Share your experience good, bad or indifferent in the Shopping forum.

I'm guessing this right here is the reason the thread I participated in got scrubbed. My mistake, I'll make a note of that if anything comes up in future posts.​

 

[SubmarinerLV]

I think its fine to make a negative comment and it should stand. Even if you got things resolved it is still should a character witness for the next shopper. That said politeness still has to reign. But I would expect to be able to weigh both positive & negative comments before I make a choice whom to give my money to. Just my thoughts.

Jay

I agree here as long as the seller been given time to remedy the situation and has given their reason for not doing so if they choose not to. If this is the case then the complaint thread should stand as a caveat emptor and set a precedent for this vendor's presumed actions on and after the event. What is bang out of order is the Springs1 style rant's about tiny misdemeanors of a vendor before they are even aware of the problem.

Regards Grant

 

[Nadir M]

You know...the smart alec in me wants to repost my experience with the vendor in the appropriate area, but I'm not gonna do that.

 

[huntmol]

I have successfully posted about a negative experience with a vendor before.

As long as all steps to remedy the situation are taken before posting and you frame your criticism in a gentlemanly manner, all vendor feedback is welcome and encouraged on B&B.

 

[Pulley]

Just recently I had a terrible experience with a vendor. I sought advice for how to share my experience with others members. I sent a PM to moderator Jim detailing my experiences with dates and emails. He gave me great guidance on how to do it but suggested one last pitcih to the vendor. I emailed the vendor and knidly said that if the issue wasn't resolved I would share my experience with them on B&B.

Well within 2 hours I had a full refund! Since then the vendor has emailed me twice to ask if I was okay. I told them I was and that I don't think I would try them again but I wouldn't bad mouth them either. I am taking them at their word that this was an isolated issue.

I like to remember once the words come out of my mouth I can't put them back in. I have had to make enough amends in my life so I try to avoid that now.

 

[Go West Young Man]

I think its fine to make a negative comment and it should stand. Even if you got things resolved it is still should a character witness for the next shopper. That said politeness still has to reign. But I would expect to be able to weigh both positive & negative comments before I make a choice whom to give my money to. Just my thoughts.

Jay

The problem is that people often post flaming comments about some perceived lack on the part of a vendor. It may take 5 or 10 pages of comments back and forth until the issue resolves itself, but if someone later does a search for that vendor name all you see initially is that first post. It's unfair to the vendor to have the correction buried far down where no-one will likely ever see it.

 

[Mako72]

The problem is that people often post flaming comments about some perceived lack on the part of a vendor. It may take 5 or 10 pages of comments back and forth until the issue resolves itself, but if someone later does a search for that vendor name all you see initially is that first post. It's unfair to the vendor to have the correction buried far down where no-one will likely ever see it.

I agree. Thats why I said even if it was resolved and to be polite. I would never recommend anybody post anything about a store or member until its has been resolved, even if that resolution is ultimately that you don't get what you wanted. And I would never post something like that unless a reasonable amount of time had transpired trying to fix said issue, privately, between me and the vendor/member.

And the vendor forum , like BST, is probably not supposed to be a forum in the true sense. I think if one posts something there shouldn't be 5-10 pages of posts about 1 comment. It should really, IMO, be more like writing a review. Now if someone else wants to write a good experience review so be it but it shouldn't devolve into some sort of back and forth over who is right or wrong. If I read 20 posts telling me of their good experiences and one negative its up to me to decide which I am going to believe. Just my thoughts.

Jay

 

[Nadir M]

The problem is that people often post flaming comments about some perceived lack on the part of a vendor. It may take 5 or 10 pages of comments back and forth until the issue resolves itself, but if someone later does a search for that vendor name all you see initially is that first post. It's unfair to the vendor to have the correction buried far down where no-one will likely ever see it.

You're assuming no one will ever see it. Personally, when I find threads like that I skim through from beginning to end. It doesn't take that much time. Besides, I think it's ungentlemanly and unrealistic for a vendor and customer to go back in forth 5 or 10 pages on the main board. This subject matter is usually discussed via email or PM.​

 

[40boy]

I like to remember once the words come out of my mouth I can't put them back in. I have had to make enough amends in my life so I try to avoid that now.

A good policy

 

[xjrob85]

As long as the comments are mature and concise, and not meant to bash on a vendor, or get back at them for some reason, then I think they should be allowed.