I wanted to let folks know about the great customer service I received from Paul Mayhew at Connaught Shaving. My wife had ordered me some soaps as a birthday present and they arrived yesterday; unfortunately when I opened the box it was the wrong order. I sent an email to Connaught Shaving to let them know about the mix up and I received a prompt reply this morning from Paul. He apologized for the mix up, told to me to keep the goods he sent my by accident and that he would ship out my order to me immediately. Folks, I don't usually get this kind of prompt and excellent customer service in this day and age and I was impressed. I am happy to share a great experience with my B&B family and can't wait for my order to arrive from across the pond.
Kudos to Connaught Shaving Customer Service
- Thread starter cryhavoc
- Start date
Connaught is indeed top notch
Verstuurd vanaf mijn Mi 9T Pro met Tapatalk
Verstuurd vanaf mijn Mi 9T Pro met Tapatalk
Yeah, they've always done right by me. I like em.
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Nice to hear about a company that actually delivers good customer service. They seem to have a good reputation.
Connaught offers excellent service! Highly recommended! 
Ron R
I survived a lathey foreman
Always had good service from Connaught shaving, it takes 2-4 weeks before you get your order with the covid 19 problems. They are very competitive in a competitive shaving market.
Thank you for sharing. I've enjoyed my transactions with them, top-notch company, IMHO.
Great thing about Connaught, if ya live in the UK and order before about 3pm, it arrives next morning. My inner child loves that.
Best of the best for sure.
Consistently amazing service and prices for over a decade now.
My order late last month from them took 16 days. My order earlier this month took only 12 days.
Good on you, Jay, for posting about great customer service.
Like others posting, I've had nothing but top notch service from Connaught.
Like others posting, I've had nothing but top notch service from Connaught.
Count me in. I haven’t ordered more than a hand full of times from Connaught, but every transactions has been smooth thus far, and the packages are received without incident.
Connaught, for Cella Eau de Lavande. Very well packaged.
