Elite Razor shaving brush. Serious?

[Kri4unapika4u]

This is a photo of a new shaving brush "Elite Razor" that came to me in July 2021.

And this is a photos of this shaving brush after less than 10 uses. If anyone does not understand, then I will tell you - after less than 10 uses, the lacquer (or other) coating peeled off the $ 100 shaving brush. This is not great.

I want to say right away that I did not scrape the handle against the bowl, I used it very carefully, but ... you can see the result in these photos. My opinion is that the elite in this shaving brush is only a word "Elite".

 

[Trem]

It's impossible to tell just from the pictures, but is there any chance that is just hard water film or soap scum (that could be wiped off) rather than peeled lacquer?

 

[Kri4unapika4u]

No, this is definitely not a film from water or soap. Before photographing, the shaving brush was washed with water. Poor coating of the shaving brush is even felt to the touch.

 

[Hannah's Dad]

Have you corresponded directly with the artisan yet?

 

[Graydog]

Have you corresponded directly with the artisan yet?

I would hope that you went to him first

 

[fast shaver]

I would not buy from that Vendor again = problem solved.

 

[DoctorShavegood]

Please be nice or don’t post.

 

[luvmysuper]

Members are free to make observations about products they buy.
If you have an issue with a members post, please report it.
No one will be attacked or spoken down to for having an opinion on a product they spent their own money on.
You may state that you had a different experience, but you may not attack a member for giving his experience.

 

[fundzalo]

You really think the lacquer on a wood shaving brush will continue to withstand water, and rubbing up against soap containers and bowls for eternity ?
This is why I shy away from wood shaving brushes. Or be prepared to maintain it like you do the wood on a boat.


Sent from my iPhone using Tapatalk

 

[Kri4unapika4u]

I have 5 different natural wood shaving brushes. All lacquered. There are no problems after more than a year of using them, they look like new.

 

[Eskimo]

I have been out of town for the past week attending my son's graduation from Marine Recruit training at Parris Island and I just saw your emails and posts.

I finish all my wood pieces with a product that was originally designed for sailboat decks and have had excellent results. That being said, if you are unhappy with my work, please return the brush to me and I will provide you with a full refund for the handle and knot. ($150 - $90 for the handle and $60 for the knot)

Bob

 

[macintoshBR]

I think they are a vendor here in B&B. Never dealt with them but would believe them to be legit and trustworthy.

looking at the brush, the only thing that catches my attention is the pattern of the issue. Looks like from using circular strokes on a bowl or something like that… but I could be wrong

Your going to blast Bob, who is one of the nicest guys in wet shaving. For a $100 brush

I disagree with this point. Are people only allowed to complain when buying what? $200 or $300 brushes? Who decides the threshold?

 

[SterFry]

While I agree that members should be allowed to be honest and critical about any product they spend hard earned money on, I, personally, would always give the vendor a chance to make it right before doing so.

 

[B_R_A_D]

I made an order from Elite Razors recently and unfortunately there was an issue once the item was received. I contacted Bob through email and he responded as soon as he was able to. The issue was neither of our fault but an issue from his supplier. Bob was polite and dealt with the issue to the satisfaction of both parties quickly. During our dealings prior to the order and when I had an issue, Bob was quick to respond and a pleasure to deal with, I would order again from Elite with no concerns.

 

[haggis]

I think both suppliers and consumers can be fairly judged on their reactions to adversity. I have several treasured Elite brushes and plan to have more in my lifetime

 

[old_school]

https://www.badgerandblade.com/forum/search/1283172/

Full disclosure here's the pencil dude's; https://www.badgerandblade.com/forum/search/1283192/

 

[Adam18]

I have been out of town for the past week attending my son's graduation from Marine Recruit training at Parris Island and I just saw your emails and posts.

I finish all my wood pieces with a product that was originally designed for sailboat decks and have had excellent results. That being said, if you are unhappy with my work, please return the brush to me and I will provide you with a full refund for the handle and knot. ($150 - $90 for the handle and $60 for the knot)

Bob

This is a reply from a true gentleman. Bravo Bob ! And congratulations on your son's wonderful accomplishment.
My terrific Elite Razors "Fire and Ice" brush is one of my all time favorites, and it looks (and performs) just as good
today as it did when I first bought it a few years ago.

 

[Beefdrippings]

I have no horse in this race so I say this with complete respect for a beloved B&B vendor. Maybe an out of office auto reply for emails would help in situations like this. I mean no disrespect to the OP or Elite Razors, it’s just a suggestion. Cheers

 

[jceg]

I only have two wooden handle brushes from Elite Razor, both of them are in pristine condition after more than 2 years of regular use.

 

[Lefonque]

Things don’t always go right. Even the best artisan have things that don’t go as expected or wanted. I understand the disappointment by the buyer when you get something and there is a problem. I am sure all things will be resolved in this case. Respect to all concerned.