After a loooooong wait, my package finally arrived from Vintage Scent. I opened it tonight and found a SOC in Ash... Wait... Ash??? I ordered Cherry. This is truly a disappointment as I had to wait extra time because Cherry was out of stock when I ordered. It would sure be nice if their website let you know that a product was out of stock before you order it.
Unfortunately I disliked Ash and fell its a cheap hardwood. I really had my heart set on Cherry and just don't know that it's worth the time, trouble or effort to return it. Then start the waiting game all over again, hoping and wondering if they'll get the order right the second time.
I'm curious if any of you have returned stuff to Vintage Scent?
Thanks for listening to me moan.
Updated 1/31/14
I contacted Vintage Scent and explained the issue. They responded quickly letting me know a Cherry SOC would be on it's way, and making me an offer I couldn't refuse.
Their customer service is outstanding! Thank you Leon & Vintage Scent.
Unfortunately I disliked Ash and fell its a cheap hardwood. I really had my heart set on Cherry and just don't know that it's worth the time, trouble or effort to return it. Then start the waiting game all over again, hoping and wondering if they'll get the order right the second time.
I'm curious if any of you have returned stuff to Vintage Scent?
Thanks for listening to me moan.
Updated 1/31/14
I contacted Vintage Scent and explained the issue. They responded quickly letting me know a Cherry SOC would be on it's way, and making me an offer I couldn't refuse.
Their customer service is outstanding! Thank you Leon & Vintage Scent.
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