What to do when you get sent too much stuff?

[LuciusAR]

This is more of a legal query than anything, so apologies if this isn’t the appropriate forum.

A week ago I bought some Arko sticks from an Ebay seller. It was £12 for a box of 12 sticks with free shipping, which is extremely cheap, though I must admit it was probably overkill to buy that many. They will last me years and years even if I use them daily.



Anyway they arrived the other day, but curiously they came in two parcels. I didn’t think twice about it till I opened them up later on and realized I’d been sent the whole order twice. Each package contained a box of 12 sticks. I checked my Ebay and Paypal accounts and can confirm I only ordered and paid for one, so it wasn’t a mistake on my part when ordering.


Anyway I messaged the seller telling them what had happened and offering to return the additional package at the sellers expense. That was 3 days ago and I’ve heard nothing sofar. So at what point can I simply claim ownership of these sticks? Not that I’m sure what I’d do with them anyway. 12 sticks of Arko is a hefty surplus, 24 is madness!

 

[SiBurning]

Depends... Are you in Cheltenham, Gloucestershire, England or Cheltenham Township, Pennsylvania?

In the US, you can legally keep anything you didn't order. I had such a screwy experience trying to return a duplicate order to Amazon, that I'll keep it from now on.

Of course, the laws might be different in Gloucestershire.

My feeling is it's such a small order that the seller won't want to bother with a return. Most wouldn't. So don't sweat it too much. You probably did more than necessary. Just make sure you weren't billed twice--if you were, follow through or just keep it and PIF them.

 

[Alpinebully]

You did the right thing letting them know. Not like your going to use them all this week, just hold onto the second package for a couple weeks and if you get no reply from the sender then they are yours.

Travis

 

[fireMedic1343]

Depends... Are you in Cheltenham, Gloucestershire, England or Cheltenham Township, Pennsylvania?

In the US, you can legally keep anything you didn't order. I had such a screwy experience trying to return a duplicate order to Amazon, that I'll keep it from now on.

Of course, the laws might be different in Gloucestershire.

My feeling is it's such a small order that the seller won't want to bother with a return. Most wouldn't. So don't sweat it too much. You probably did more than necessary. Just make sure you weren't billed twice--if you were, follow through or just keep it and PIF them.

I don't know the rules where you are or anywhere for that matter. I believe that it's true that in the US you can keep a package that you didn't order. I believe I have neighbors who have kept my packages and the USPS may have marked it as delivered to me. So, I will deliver packages left at my door that weren't for me. And if it was sent in error, I usually will offer to return if they send me an RMA.

 

[Pebcak]

Think I'll keep an eye on the BST for a while, I suspect someone dumping some Arko.

 

[fireMedic1343]

This is more of a legal query than anything, so apologies if this isn’t the appropriate forum.

A week ago I bought some Arko sticks from an Ebay seller. It was £12 for a box of 12 sticks with free shipping, which is extremely cheap, though I must admit it was probably overkill to buy that many. They will last me years and years even if I use them daily.



Anyway they arrived the other day, but curiously they came in two parcels. I didn’t think twice about it till I opened them up later on and realized I’d been sent the whole order twice. Each package contained a box of 12 sticks. I checked my Ebay and Paypal accounts and can confirm I only ordered and paid for one, so it wasn’t a mistake on my part when ordering.


Anyway I messaged the seller telling them what had happened and offering to return the additional package at the sellers expense. That was 3 days ago and I’ve heard nothing sofar. So at what point can I simply claim ownership of these sticks? Not that I’m sure what I’d do with them anyway. 12 sticks of Arko is a hefty surplus, 24 is madness!

Alternatively, if you have no other option. I think you may want to consider PIF. I live in the CONUS, so I'm probably not going to get any. But still, it's an idea worth considering!

 

[August West]

Let them know and if they let you keep it PIF it.

 

[LuciusAR]

Thanks for the advice guys. It's all academic anyway. The seller got back in touch yesterday and I'm sending the 2nd package back.

 

[Crag]

Thanks for the advice guys. It's all academic anyway. The seller got back in touch yesterday and I'm sending the 2nd package back.

Good on ya, Mate!

 

[Darkbulb]

Thanks for the advice guys. It's all academic anyway. The seller got back in touch yesterday and I'm sending the 2nd package back.

Make sure you charge for s&h

 

[Kerrplunk]

I just bought 25 blades, the seller sent 40. I figured it was because it took so long to ship. No harm no foul.

 

[Pattorashu]

It's your responsibility to contact the seller and let them know their oversight.

Otherwise, you might as well walk into a store and buy something, and because there was more than one on the shelf, you take an extra on the way out.

IMO.