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Vintage Blades is Awesome!

Yesterday, I ordered a Norton 4000/8000, some strop paste, and some aftershave from Jim at Vintage Blades. After finishing the transaction, I logged off and went about my day. After running through the order in my mind, I realized I forgot to order a lapping stone. I logged back on and placed another order, but this time there was a shipping charge because the stone was only 27.49. Oh well, this was my mistake, so I placed the order and that's that. Today, I checked my Email and Jim had refunded the shipping cost on the second order. Needless to say, he did not have to do this as it was my mistake. It is one thing to offer quality products at a good price, but if this is any indication of how he treats his customers, I will definitely be shopping there again and again. Thank you Jim for watching my back and rest assured I will be buying from you again.
 
Yesterday, I ordered a Norton 4000/8000, some strop paste, and some aftershave from Jim at Vintage Blades. After finishing the transaction, I logged off and went about my day. After running through the order in my mind, I realized I forgot to order a lapping stone. I logged back on and placed another order, but this time there was a shipping charge because the stone was only 27.49. Oh well, this was my mistake, so I placed the order and that's that. Today, I checked my Email and Jim had refunded the shipping cost on the second order. Needless to say, he did not have to do this as it was my mistake. It is one thing to offer quality products at a good price, but if this is any indication of how he treats his customers, I will definitely be shopping there again and again. Thank you Jim for watching my back and rest assured I will be buying from you again.


I have nothing but raves for Vintage, class act!!!!
 
+1 Vintage Blades has some of the best customer service out there

oh, also they've got some pretty damn good brushes :biggrin:
 
I've had nothing but excellent experiences with VB. Hard to go wrong with that company in my experience.
 
Excellent service and a very knowledgeable proprietor. Jim is really great -- and he is even better on the phone (and encourages just that) than with e-mail.

A real pleasure to do business with!
 
I have a few purchases now with Vintage Blades. Every transaction has been pleasant. From the super fast shipping to the many extras. World class business.
 
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