Very bad baxter of california customer service

[BJJ]

Hey guys,

posting this thread to express my frustration in the BAXTER OF CALIFORNIA company

since i wanted to buy from strawberrynet.com which is good for shipping to brazil

i ordered 1 safety razor BAXTER OF CALIFORNIA U$85,00

well,

the pin where its meant to rotate the head of the safety razor just broked with 3 months,
i'm sure that's a manufacter defect.

I contact the company they said they can't do anything, so the least i could do is to warn you guys
not to buy this brand. BAD QUALITY AND BAD CUSTOMER SERVICE.


REGARDS

 

[hedonist222]

Unacceptable.

 

[BJJ]

Here is the picture

View attachment 293228

 

[FL shaver]

pot metal

 

[nav]

Here is the picture

View attachment 293228

Is that a Muhle R89 clone?

 

[merkur59]

$85 for pot metal?

Could do better with stainless steel weber!

 

[Haggises]

$85 for pot metal?

Could do better with stainless steel weber!

or 8 Superspeeds.

Ive seen a few examples on this board of modern razors doing this.
A few by dropping and a couple by excessive cleaning. And I'm sure a few by just crappy construction.

 

[Go West Young Man]

I contact the company they said they can't do anything, so the least i could do is to warn you guys
not to buy this brand. BAD QUALITY AND BAD CUSTOMER SERVICE.


REGARDS

What exactly did you ask them, and what exactly did they say? There must be more to this story.