So disappointed

[Ceri]

I spent this morning getting across town to the sorting office to pick up the shaving kit I'd ordered. The weather's pretty miserable but I was buoyed up by the prospect of opening the parcels when I came home. It was all a bit of a let down.

Of four items I ordered with one Amazon supplier two were incorrect - a nickel plated brush stand was supplied in chrome, the brush supplied was not the one I ordered, and the nickel plated razor stand will go back if a replacement brush stand isn't available. They did manage to get the Trumper sandalwood deodorant stick correct - pretty shabby for a £70 order.

Fortunately the cologne (also Trumper sandalwood) I ordered from another supplier is in good order.

 

[dpmtherrien]

I've found Amazon to be not all that good. But I've had excellent results ordering from any of the shave related sites that post on B&B. If I can avoid it at all I'll stay away from Amazon.

 

[Mr. Imperial]

I ordered my first brush off Amazon. When it kept shedding for several weeks, I contacted the vendor and he sent me a free replacement. I don't think I'll buy another brush off Amazon...

 

[Ceri]

I've had a few quibbles with Amazon vendors in the past, but never had an order so profoundly wrong. An email has been sent, so we'll see what the vendor's going to do to put things right.

I was really looking forward to tomorrow morning's shave, now I'm only averagely looking forward to it.

 

[Ceri]

On reflection things aren't too bad - I gave the razor stand a polish and it looks great with my Merkur on it (so that's a keeper), the brush supplied is actually a better grade than I ordered, and the vendor's agreed to a refund if I return the brush stand (I'm fairly new to DE shaving so perhaps brush longevity isn't that much of an issue until I buy a more expensive brush - as I undoubtedly will).

Used the new 'wrong' brush this morning and the improvement over my boar bristle brush was clear to see.

 

[JPM]

Glad it is working out better than you originally thought.