Great news!! Thanks for letting us know. I’m on the wait list, so it might take a while.According to Chris, shipping starts Friday (tomorrow).
Great news!! Thanks for letting us know. I’m on the wait list, so it might take a while.According to Chris, shipping starts Friday (tomorrow).
WOW . . . less than 30 minutes to a sell-out. He was commenting about how he had built up stock prior to going "live", too. I'd be curious to know how many he sold today.
Yeah it appears they didn’t ship this week...
Thought he finally got someone to help with customer service?
Yeah it appears they didn’t ship this week...
Thought he finally got someone to help with customer service?
It’s too bad really. I think the wait would be killing me.
I’m not going to lie, my brass Karve has slowly become my favorite razor. I wanted to like it, I didn’t expect to stop using everything else. I’d love a stainless.
Still waiting for delivery.
Yeah it appears they didn’t ship this week...
Thought he finally got someone to help with customer service?
Yes...it is very disappointing. Chris posted on Instagram that he was making customer service a priority and having a dedicated person answering emails and addressing customer concerns.
I placed my order for the stainless steel CB one minute after the launch and now 1.5 weeks later, no shipping notification, no answer to my email, nothing. Back to the same old poor customer service I have come to expect in the past.
It is a shame because the razor is the best in the business. If he wasn't ready to ship, then he should not have launched the razor when he did. Also, not making enough top caps basically shut down the launch before it really even had a chance to get started.
Posted a question to a Canadian FB page about whether or not anyone had received a shipping notice. Chris responded there that he expected to start shipping on Friday of this past week. NADA.
Especially aggravating is that he made a point of mentioning that he was building an inventory of SS parts to allow for demand when he dropped the razor. Then, to read that sales on the day were for about 100 razors, it makes one question how much of an inventory was created beforehand, and also what is so difficult about shipping 10 razors per day? I mean, my order went through within minutes of the drop and, 10 days later, it still has not shipped. That is ridiculous. Asked for an update via e-mail today, so we'll see what the response is from that.
We are in the exact same boat and I agree with you completely...how hard is it to ship 10 razors a day? The only explanation is that he launched them before they were actually ready to ship.
Keep us posted if you get an email response...I sent an email for a status update on Wednesday and have heard nothing, so don't hold your breath...very frustrating to have such a great product and such a lackadaisical customer experience.