Got my new Paladin

[Neurotopia]

....and there's a couple cracks in the leather.

They're not very big, one is about 1 cm and the other is about half that, but it looks like the smaller one may be growing a bit. Only the smaller one is in a place that matters for stropping, but I figure I'll probably damage it enough that I want to start with a pristine strop.

Which is making me sad, because the thing really is beautiful and I want to strop with it really badly, but I'm waiting for Ken to get back to me about what to do... ARGH!

 

[Seraphim]

....and there's a couple cracks in the leather.

They're not very big, one is about 1 cm and the other is about half that, but it looks like the smaller one may be growing a bit. Only the smaller one is in a place that matters for stropping, but I figure I'll probably damage it enough that I want to start with a pristine strop.

Which is making me sad, because the thing really is beautiful and I want to strop with it really badly, but I'm waiting for Ken to get back to me about what to do... ARGH!

In my opinion, the best thing to do is to wait for Ken to reply before posting something like this.

 

[Neurotopia]

In my opinion, the best thing to do is to wait for Ken to reply before posting something like this.

Oy, yeah I didn't mean any disrespect. I'm just excited because I want to use a decent strop for a change! For the record he's been great to deal with, I don't want to give anybody the wrong opinion.

 

[huntmol]

Gotta agree with Seraphim.

The polite thing to do IMHO is to wait and see their response - most B&B vendors will be more than happy to offer an exchange or refund. Be sure to let us know how the situation turns out.

 

[Neurotopia]

Gotta agree with Seraphim.

The polite thing to do IMHO is to wait and see their response - most B&B vendors will be more than happy to offer an exchange or refund. Be sure to let us know how the situation turns out.

Yeah, I really didn't think that through. I will pimp out Ken's products when all is said and done, to try to make amends.

 

[Neurotopia]

Ken is going to address the problem, because he's just an all-around awesome guy like that. Big thumbs up on the customer service!