Since I bought this as a sample, I'm essentially rating price and packaging based on what I see online.
For starters, I don't like lavender, so I didn't know what I was getting into with this cream, hence my low rating for the scent.
First off out of the container, this cream looks a little like Crest toothpaste: it's a lovely shade of pale blue. It also looks rich and moist.
Face lathering was easy, and as I was painting this onto my face, I realized that there was a bit of menthol cooling going on. This is not the Proraso-style "rubbing Vicks VapoRub into your eyes" kind of strength, but it's definitely present.
While I didn't enjoy the scent, it wasn't horrible, and was more than made up for by the smoothness of the shave. This is a top performer, one of the best performing creams I've ever used.
If you're a fan of lavender and menthol, I don't see how you can go wrong with this cream.