Won one razor, got another...

[Heffaklump]

I recently won an auction on E-bay after bidding on several. I was supposed to get a Gillette Black Flair Tip (S-1), but to my surprise I was sent a Gillette Black Tip Super Speed (W). I can see how the seller made this mistake since I bid on both and the names are similar. But I only won the black flair tip, not the black tip super speed. The wining price on the two auctions were only 2 bucks apart (to my disadvantage). Not sure how the seller will handle this, if he wants me to send it back and he will have to pay for all my shipping. And since the shipping is over 10USD each way I'm not sure he wants to do this. Only time will tell...

Now to my question, regarding the price (considering they were of equal quality), did I gain or lose from this accidentally mistake by the seller?

PS. I was only out to get a SS so I could get a new kind of shave with a good razor. Not getting it for a collection...

Cheers!

 

[SRock]

Personally I'd say neither of you really won or lost on this way. Hopefully the seller will just let you keep the razor so you don't have to hassle with the return.

 

[c0ry]

I'd say the black handles are quite a bit more common than the black tip. It wouldn't be difficult to find another well-priced black handle.

Just as a side note, I have a black tip that I vigorously tried to clean, and it ended up rusting shut. Apparently some of them are made with steel handles.

 

[Slivovitz]

Similar thing happened to me last year when I got a nice Gold Tech in great condition instead of the fat handle model I'd been expecting. I was willing to keep it at the same price, but the seller had to get an okay from the other buyer who'd been expecting the one I got. Don't know what deal she made with him, but apparently they worked something out.

My impression is that the Black Tips are rarer than the black handles, and should usually sell for more, other things being equal. I have both, have shaved with both, but not often enough or recently enough to be sure which I like better.

 

[Radar O\'Reilly]

I recently won an auction on E-bay after bidding on several. I was supposed to get a Gillette Black Flair Tip (S-1), but to my surprise I was sent a Gillette Black Tip Super Speed (W). I can see how the seller made this mistake since I bid on both and the names are similar. But I only won the black flair tip, not the black tip super speed. The wining price on the two auctions were only 2 bucks apart (to my disadvantage). Not sure how the seller will handle this, if he wants me to send it back and he will have to pay for all my shipping. And since the shipping is over 10USD each way I'm not sure he wants to do this. Only time will tell...

Now to my question, regarding the price (considering they were of equal quality), did I gain or lose from this accidentally mistake by the seller?

PS. I was only out to get a SS so I could get a new kind of shave with a good razor. Not getting it for a collection...

Cheers!

$10 shipping?! Are the razors encased in a steel box? That's the cost of a medium flat rate box....

 

[Heffaklump]

$10 shipping?! Are the razors encased in a steel box? That's the cost of a medium flat rate box....

It is for overseas shipping, USA to Europe.

 

[Oldguy]

If the black tip is in good shape I would keep it and actually prefer it over the black handled flair. I prefer the shave as well. Is the handle aluminum or steel?

Len

 

[Radar O\'Reilly]

It is for overseas shipping, USA to Europe.

Ahhhhhh, that makes more sense then. Stupid euro's...

 

[Zumkopf]

I wouldn't insist on this remedy on BST, but eBay is a business, pure and simple. You bought and paid for A (plus shipping), but seller sent you B. At no additional cost to you, seller is obligated to provide you with A, or else refund all of your money, including shipping. And that is how eBay itself would handle the dispute.

As for what you and seller do with B, seller is entitled to have you return item B to seller, at seller's pre-paid expense (and legally, with some allowance for your inconvenience -- it takes time and gasoline to get to the post office). Then he has to re-list it, and pay eBay fees again for doing so. Unless B's value waay outweighs the cost of shipping it back, this is not a winning proposition. (And, of course, there's the risk that on a second go-around B would bring much less money.)

So the smart thing for seller to do is simply refund all your money and tell you to keep item B. [and do the same for the other buyer, who ended up with A when he bought B.] Otherwise he has to pay to ship two packages back to himself, and he ends up being out the cost of shipping two packages two ways (four shipments total) and two additional eBay fee listings. To say nothing of the risks and hassle involved.

 

[goby]

I wouldn't insist on this remedy on BST, but eBay is a business, pure and simple. You bought and paid for A (plus shipping), but seller sent you B. At no additional cost to you, seller is obligated to provide you with A, or else refund all of your money, including shipping. And that is how eBay itself would handle the dispute.

As for what you and seller do with B, seller is entitled to have you return item B to seller, at seller's pre-paid expense (and legally, with some allowance for your inconvenience -- it takes time and gasoline to get to the post office). Then he has to re-list it, and pay eBay fees again for doing so. Unless B's value waay outweighs the cost of shipping it back, this is not a winning proposition. (And, of course, there's the risk that on a second go-around B would bring much less money.)

So the smart thing for seller to do is simply refund all your money and tell you to keep item B. [and do the same for the other buyer, who ended up with A when he bought B.] Otherwise he has to pay to ship two packages back to himself, and he ends up being out the cost of shipping two packages two ways (four shipments total) and two additional eBay fee listings. To say nothing of the risks and hassle involved.

Unless he just pays the two buyers to ship to each other.

 

[amishmotorboat]

As for what you and seller do with B, seller is entitled to have you return item B to seller, at seller's pre-paid expense

The seller is perhaps morally obligated to pay return shipping, or pay for the buyers to ship to each other, but is not under any legal obligations to do so.
Mistakes do happen, and if your seller is honorable, he'll do what he can to make it right. What I would do in this situation (since I would rather have a black tip than a black handle) is inform the seller of the error, but state that I'm happy to keep it as long as its return isn't a requirement for satisfying the other buyer.

 

[Stubblefield]

If the black tip is in good shape I would keep it and actually prefer it over the black handled flair. I prefer the shave as well. Is the handle aluminum or steel?

Len

Agree. I'd keep the black tip, I think they shave a little better.