Shoebox Shaveshop - Honest and True!

[Crag]

Hello Folks!

I just wanted to share an experience that I had with Gary at Shoebox Shaveshop. Over the last few days I have been shopping for some Omega Boar brushes and found all of what I wanted at Shoebox, so I placed the order and paid with PayPal. Today I got a Ship Notice from PayPal, and about ten minutes after that I got a refund notice...I was like "What the heck"?!?, but then I saw the note saying that they were refunding part of shipping, and I was positively shocked (Pun intended)!

I have been ordering stuff through the internet since it was new, and have NEVER gotten a refund for shipping before. It adds that personal touch, and make me feel like I am an important asset to his business. It is exemplary customer service! I give a great big "Bravo" to Gary for what he did. I feel llike I won the Lottery, and it makes me want to go and visit his shop again!

Thanks, Gary!

Matt

---

 

[TAM340R]

+1 Gary is a great guy!

When buying on the net he is the first one I look for!

Tam from Budapest

 

[Shutterbug57]

I have not dealt with Gary, but he sounds like the kind of guy I would like to deal with. I have had a similar situation with Mike of Mike's Natural Soaps. It was not immediate, but when he packed up my shipment, he figured out how to do it for less than the original charge and he refunded the difference. Another quality vendor.

 

[evnpar]

Gary has always provided outstanding service for me.

 

[August West]

I thought this place was my little secret. Great merchant.

 

[HUF]

They are great indeed.

 

[Darkbulb]

Never heard of...but now I'll have to go and check out his online store

And, as a 'bonus' according to retailmenot (I really do like that site) he has a lot of great discount codes right now: http://www.retailmenot.com/view/shoeboxshaveshop.com

 

[cryhavoc]

Gary is a great guy to deal with, I get my Hoyt's from Shoebox.

 

[coyotewhisper]

I have always had great customer service with Gary, at Shoebox. Plus he carries items that you can not find elsewhere. The biggest plus is fast shipping.

 

[LouSee]

And his descriptions are a HOOT!

 

[Toddster64]

I'll chime in for Gary as well - I believe he was the second vendor I ordered from after I started my wet shaving journey, and he really helped me zero in on the right gear to order.

 

[August West]

Ordered some Speick after shave lotion at 1100hrs today. Received email shipping confirmation at 1400hrs. He is 2 for 2 in my experience.

 

[TripleG]

Shoebox is great! Vast selection with some unique items, awesome description, great service, fast shipping and usually an interesting freebie.

 

[TripleG]

I just received an order from Gary and he threw in a shampoo comb that I had in my cart but removed. Great freebie, he read my mind!

 

[TrivQuad]

Fun guy to do business with. He ships priority mail at a relatively low charge, has a well organized site, large selection, and sometimes throws in a sample just for fun. A go-to vendor if ever there was one.