karve shaving comp

[jartbryant]

how do you get karve shaving comp to respond to email facebook telephone
been trying for 3 months cannot get any reponse from him
hard to pre-oreder a razor from him with this type of customer service

 

[lasta]

Hmm, seems like a trend from Karve.

I have a strong aversion to "pre" sales. Buy what's available, or a similar razor from another company.

 

[donny555]

Hi,
has anyone been able to reach Karve or knows how it is possible?
I made an order and wanted to change some things,
but i wasnt able to get an answer over email since 3 weeks ago

 

[Jens]

Just within the past week, I have mailed Karve twice, sending to the email listed on the Karve web site: [email protected]
Both times, I received a friendly reply from Chris within one hour after I sent my message.

 

[titans1127]

Never got a reply back about canceling my order so I had to file a chargeback with my credit card.

 

[rsp1202]

Never got a reply back about canceling my order so I had to file a chargeback with my credit card.

The reply/no reply merry-go-round is bad enough, but something's really wrong when a company allows itself to get hit with chargebacks, especially more than once.

 

[kingfisher]

On the plus side, the razors are fantastic. I have a set of four of the aluminum CBs in red and black. It's a cool razor design, and every single one of them is perfect.

Blade alignment is spot on and there isnt the faintest hint of 'wave blade' in any of them. These are quality razors that are a pleasure to use.

 

[ButterfaceX]

Happened to me also...it was for gifts ( 3 outlanders) .Mine occurred while Chris was on vacation. The wait was hitting one month.
Now on a side note, as stated above. PROS: The quality his very high. Chris inspects everything before it goes out (that is what they told me). Prices are pretty damn good. Design & Tolerances are top notch.
CONS:
Customer connection and customer relationships seem to be horrible .
Appears they practice a made to order process. Which appears to be more than they can handle.
My beef was Karve sent stock to Maggards, WCS, R.E...before my order was fulfilled...
I emailed them and told them to cancel my order.
They emailed back with "Done" And a little "Sorry"....
Bottomline...it is your money and you choice...
I emailed them at less 9 times, nothing.
So my last voice was my money spoke...not for you.
Again..
I would never suggest not to support them.
I just know, I will not...
BFX
My experience, my choice..
They do have a nice lineup of razors and brushes...

 

[DesertIguana]

Karve has one dealer I know of the get 12 - 24 at a pop, plus do 15% off. People love the razors, but communication is iffy.