I just completed my order for a 25mm super badger from Superior Brushes yesterday and I would like to hear from others who are using one of these brushes. So far my experiences with shave brushes haven't been very good and include unnatural shedding (Kent BK4) and losses due to theft (Rooney Super Silvertip taken out of a hotel room) so following on from Joels initial impressions I am somewhat apprehensive about the arrival of my new Superior Brush. I understand that everything in wet shaving is a matter of personal preference and subjective experience, and like Joel said himself, he reserves the right to change his mind, but I would like to hear from other Superior owners so I don't lose too much sleep before it arrives.
On the plus side, I can say that their customer service is good. I was unable to reply to the companies e-mails due to a fault on my e-mail account and Matt was able to trace me through my username at SMF, which I think is a good example of their dedication to their customers. Also, the order was completed very quickly and the shipping and handling charges for the brush to be sent to the UK are quite reasonable.
Warm regards,
Alex
On the plus side, I can say that their customer service is good. I was unable to reply to the companies e-mails due to a fault on my e-mail account and Matt was able to trace me through my username at SMF, which I think is a good example of their dedication to their customers. Also, the order was completed very quickly and the shipping and handling charges for the brush to be sent to the UK are quite reasonable.
Warm regards,
Alex