Anger your customers, they never come back again. Hopefully he learns a lesson. We humans best learn from our mistakes, lest their doomed to repeat themselves.
Douglas Smythe never seems to learn, and neither does Eric Hodges.
Anger your customers, they never come back again. Hopefully he learns a lesson. We humans best learn from our mistakes, lest their doomed to repeat themselves.
You haven’t seen the email.Yeah, that is not the right thing to do. He should simply have said, thank you for the feedback. What he chooses to do with his company is ultimately his decision, but to send a scathing email like that isn't right or good.
You seem determined to slander a business without providing any evidence at all of them doing anything wrong.When your operating a retail business, there are a couple of number 1 rules when it comes to sales and service. #1, customer is always right, even if their not. #2, customers should be your number 1 priority, as they are what keep your business alive. Anger your customers, they never come back again. Hopefully he learns a lesson. We humans best learn from our mistakes, lest their doomed to repeat themselves.
You haven’t seen the email.
You can bet every cent you have that the person he is attacking has a different interpretation of the interaction. ;-)No, I'm taking the poster at his word.
Im confused you have two number 5's and Fresco listed three times.Everytime somebody brings PAA up it rustles all the jimmies. Yeah, costumer service is really important and obviously Doug/Eric has stumbled a couple of times. But lets stay on topic. There are millions of forum topics discussing the ins-N-outs of PAA. Check those out. Lets respect the topic.
1. Fresco
2. Cold Spices
3. Shave Chaser
4. Porthos
5. John Frum
5. Black Bot
6. Awesome Sauce
7. High Jump 47
8. Fresco
9. Fresco
10. Et tu
Oops my bad. The dual fives is just a result of cheeto-fingers. I just like fresco. But lest you be confused:Im confused you have two number 5's and Fresco listed three times.
I worked R&D for a number of consumer products. We often wanted to get the complaint product back so we could investigate the cause to prevent similar issues in the future. The companies I worked for always provided a prepaid shipper to return the product.I love their Cavendish (Tobacco Scent). I too was surprised by their customer service however. I ordered a tub of Cavendish, and what came clearly didn't smell like Tobacco. I called them and mentioned this and while they sent me a new replacement tub, they asked me to send the original tub back. While that's not bad customer service, it's surprising given they can't resell used soap. I was surprised they didn't ask me to keep it given the trouble.
You haven’t seen the email.
You seem determined to slander a business without providing any evidence at all of them doing anything wrong.
You feel personally slighted (again) because someone doesn’t take your hysterical rantings seriously.
It is not the responsibility of any business owner to pander to ridiculous demands and criticisms of consumers.
You are suggesting that PAA do not prioritise customers because YOU were not taken seriously and felt disrespected. Now you want to trash the reputation of a good and honest company. Not right.
You can bet every cent you have that the person he is attacking has a different interpretation of the interaction. ;-)
I have in order my fav to least favHave you compared other aventus scents just curious how you compare it to others if so?
I also have the Executive Man, it is great! The scent lasts for about 3 hours on me. I also just ordered the PAA Doppelganger Grey line because I love the scent so much and I'm curious to see how the Phoenix version of Aventus stacks up next to Stirling's version.FYI, I have Stirling Executive Man, and it was an immediate smash hit with me. Smells just like Creed Aventus. And you know what else is cool? Captains Choice Venture aftershave, also smells like Creed Aventus. Today I had a shave with Stirling Executive Man, and then I finished it off with some Captains Choice Venture aftershave. Then I went out to mow grass, and despite the mower exhaust, and the wind blowing outside, I still managed to smell the Creed Aventus inspired software on me, and it was quite pleasant.
I also have the Executive Man, it is great! The scent lasts for about 3 hours on me. I also just ordered the PAA Doppelganger Grey line because I love the scent so much and I'm curious to see how the Phoenix version of Aventus stacks up next to Stirling's version.
Just an FYI, I have never smelled the real Aventus from Creed. Honestly never heard of it until I got Stirling's Executive Man lol. Maybe when I get rich I will buy some Creed Aventus, the BIG bottle of course.