I finally got my Gillette Fatboy razor today so happy.

[Gary H]

I received my Fatboy today from an auction listed as good condition and everything works great. The issue is well I cannot figure out how to put it together. My first time being burned on the Bay. The razor looks nothing like the pics from the auction this one hurt. I learned a valuable lesson on this one blurry pics = NO BID!

 

[Dantheman]

If you paid through Paypal you can file a complaint and usually get it resolved.

 

[Gary H]

Thanks Dan I just might do that.

 

[lt114]

File a complaint and leave negative feedback.

 

[Gary H]

The negative feedback might backfire on me becasue the seller has not left my feedback yet even after requesting several times. I am afraid if I leave negative she will turn around and do the same to me?

 

[Relentless]

You take your punches. Remember, that you're helping to deter other innocent potential buyers when you leave negative feedback. See the page on buyer accountability if you're still concerned.

GL and Cheers!

PS Definately report that. It's against terms of service to sell product other than specified.

 

[brucered]

The negative feedback might backfire on me becasue the seller has not left my feedback yet even after requesting several times. I am afraid if I leave negative she will turn around and do the same to me?

Sellers aren't able to leave negative or neutral Feedback for buyers, haven't been able to for some time....read HERE

do NOT mention feedback in any discussions with the seller as the moment you do, you will likely loose any disputes or resolutions as it's considered intimidation or feedback threats.

so was the pic of a fully assembled razor and it came in pieces? do you have a link to the completed auction or pics from the auction?

 

[Dantheman]

Bruce is totally correct. Be professional in your discussions. Document anything discussed outside the Paypal/ebay communication. Dont resort to name calling, etc and let the process take its course. Give the seller an opportunity to resolve it. Sometimes things do happen in shipping. I once shipped a stereo receiver in perfect shape, it arrived to the seller and the box looked as if it was dropped off the truck. The receiver was in pieces. Paypal sides with buyers in most cases. It takes a couple weeks all n all to get it resolved. But patience and professionalism will pay off. Good luck.

 

[brucered]

^ good points as well. Make sure to do ALL communication thru ebay messaging as it's easier to track and show the communication etc.

 

[Redzone]

That is frustrating Gary, hope it all works out for you !

 

[Gary H]

Advice noted, I will let the Bay handle the resolution for me and just wait. Hopefully the seller see's the error in her way and makes the transaction right. After a little research I am pretty sure the seller had zero razor knowledge, she sells mostly junk and buys the same no razors in her past sales maybe just an honest mistake on her part.

 

[HUF]

Gary H, What is the seller's feedback?

 

[Gary H]

229 with 100% positive over the last 12 months.

 

[rxonmymind]

^ good points as well. Make sure to do ALL communication thru ebay messaging as it's easier to track and show the communication etc.

I've run into the same situation as you did. The pawn shop through many back and forth was less than honest and said "we never said they worked" and "for a minimal investment you can fix them" All for $65. In the end I asked the pawn shop owner if he would buy those for $65? They never answered that question. In the end eBay WILL read your dispute and the messages of the back & forth so do stay professional.

 

[BlackBear]

This video may help you

https://www.youtube.com/watch?v=67G61jYHSEU

 

[brucered]

sorry if it has been answered or implied already, but I do not see it.

was the razor in pieces on the listing or did you take it apart?

also, it's OK to post a link or pics to the closed auction, please do so. that way we can all see what the difference was.

 

[Head Rigger]

...maybe just an honest mistake on her part.

Gary, a lot of times I've seen you looking for the best in people and taking the high road which is admirable but you should definitely report this incident if for no other reason than to educate the seller and help her other potential buyers. I've really enjoyed watching your shaving journey here on the forum and thanks for sharing!

 

[Slash McCoy]

^ good points as well. Make sure to do ALL communication thru ebay messaging as it's easier to track and show the communication etc.

Absolutely! Scammers will try to get you going with private email.

I had a buyer once win a camera from me. Her winning bid was $255, about what I expected it to go for. I posted the item as free shipping to a U.S. address, and shipping ONLY to a U.S. address. The first thing she did was ask me to email her some more pics. I should have refused, since the auction was already over, and she had already won. Her obligation at that point was to pay up, and mine was to ship on payment. Well, I was happy to have sold my camera so I emailed her some more detailed pics. I got an email from PayPal saying I had been paid $355, a $100 overpayment. Next, I got an email from her saying please ship to some address in Nigeria. I reminded her that my auction clearly stated that shipping is to a U.S. address, only. She demanded that I comply, saying that she paid me $100 extra to ship overseas. I replied that I would refund the $100 but I would ship to her ebay address, in Wichita, KS. She said she was not even in the U.S. but was on vacation in France, and nobody was there to receive the package. This went round and round, via email. I decided to take it to ebay. On careful examination, it seemed that I had not been paid at all. The paypal email was bogus. So the scam was, she had to get my email address, first, then appleal to my greed and make me easy to manipulate, then request shipment to a Nigerian address, so instead of her paying $255 for the camera, she PRETENDS to pay me $355 but actually pays me nothing, and I am out the camera, and also shipping to some market vendor in the jungles of darkest africa. And none of this could have happened if I had simply refused to communicate except via ebay messaging. Oh, BTW, no, I did not send the camera anywhere.

Use ebay messaging and ebay can quickly verify that this or that was said or claimed or sent. Don't use email.

Really... why would anybody living in the U.S. take a vacation in FRANCE, anyhow?

Your pile of razor parts (in pretty cruddy shape, I might add) seems to be a perfect item to dispute. Message the seller and arrange for a refund and return. If the seller refuses, take it up with ebay/paypal. THEN leave whatever feedback you feel is appropriate. Everybody wants to leave perfect feedback. Well, don't even try to tell me that every seller is perfect. I always leave the feedback that the transaction deserves. Otherwise, it is useless as a tool for potential buyers. It is meaningless. You must leave neutral or negative feedback where appropriate, and the right number of stars, so that the next guy knows how the seller operates. Really. Now I consider anything over 95% to be pretty good. I am happy to say that I have 100%, though I did mess up on shipping a couple of times and I should have got less than perfect feedback on those transactions. You take your lumps and learn to do better. I do not feel guilty about leaving less than perfect feedback and I never will, and I am not bothered by enraged sellers who are shocked that I have violated some unwritten rule that says I am required and obligated to leave totally positive feedback. Make your feedback MEAN something. I am disturbed to think about all the bad or not so bad sellers out there with perfect feedback, because it DOESN"T NECESSARILY MEAN ANYTHING, because of this whole ebay culture thing of positive feedback or else. But hold the feedback until your transaction has been fixed and you are either satisfied, or you know that you will not be satisfied.

 

[CGW409]

Dispute it!!
Since you have no link to the original auction I can only assume the one blurry picture showed an intact razor and I am quite sorry to say that pile of parts looks to be in no way possible considered working and in good condition.

How much did they charge you for on it anyway.

 

[brother cavefish]

If you paid through Paypal you can file a complaint and usually get it resolved.

Definitely, pay pal always sides with the buyer, but still protects sellers from bad feedback,