I received an email from Oleg at C&S today. I had read that others here had sample requests that never arrived, so I inquired about it. According to Oleg, this has become a recurring issue, so as of June 14, postage will be charged on samples (the samples themselves will still be free). All requests made prior to the 14th will still be sent free of any charges.
This seems quite fair, and I've never requested anything I wasn't at least willing to pay postage on. I had done the registration, etc. back in May, and they say the samples were posted. I guess that anyone else who hasn't received their samples in a "reasonable" amount of time, should request a resend.
I wonder where they have all ended up? Perhaps some postal worker is smelling fine....without having to pay for it!
This seems quite fair, and I've never requested anything I wasn't at least willing to pay postage on. I had done the registration, etc. back in May, and they say the samples were posted. I guess that anyone else who hasn't received their samples in a "reasonable" amount of time, should request a resend.
I wonder where they have all ended up? Perhaps some postal worker is smelling fine....without having to pay for it!