Not only do they carry an excellent selection of nice quality knots, but they have top-notch customer service to boot. I usually receive my orders in two days, and always with a hand written "thank you" on the invoice from Vanessa. On Sunday, I mistakenly ordered a Silvertip knot when I wanted a Finest, and I sent a message Monday morning to see if I could get it changed. Vanessa responded back very quickly saying she would make the change and to not worry about the price difference (the Finest knot cost $3 more). Two big thumbs up for Tony and Vanessa!