Agree. For first Overlander I waited 4 weeks, ok no complains. But 2nd Overlander was without answer and much longer, so after 7 weeks I asked my bank to refund payment. They did it in other 2 weeks, faster as any answer came from Karve…That's pretty much the Karve Overlander model. Not gap and head, but metal and handle, and with a wait of a few weeks. People complain about that model too.