I apologize if this isn't the right forum for this; I looked through other ones and couldn't quite figure out where it might fit.
What's your thoughts about holding credit card information for an appointment at a barber or salon for a haircut or shave? I'm not sure how I feel about it and am wondering what others think.
There's a place I've gone to regularly for a few years and have really liked. Recently they started requiring credit card information to make an appointment (for everyone) and I'm sort of irritated about it. At the same time, I understand the reasons for it. They hold your credit card information on file and if you don't cancel 24 hours in advance they charge you (or so they say in their policy).
I do understand the issues with no-shows, working professionally in an area where that can happen. But usually I've always seen it handled by reserving the right to refuse further appointments or service to people who don't give sufficient notice of a cancellation.
Part of what's on my mind is that the one time I didn't give 24 hours notice was because of a blizzard that came in overnight and the appointment was in the morning. Sure, you could say that that would obviously be something they could make an exception for but legally they would be in the right to say I didn't give 24 hour notice, and if they meant to make exceptions, they could state that in their policy.
Another issue is the website just has this form that comes up when you book something, for all of your credit card info, including the security number, and doesn't really give much explanation of anything at all. The policy is given elsewhere in the site in small letters. The site doesn't explain what they do with it if you cancel more than 24 hours in advance, or ask you if you want to store it past the appointment, or anything. It's not even totally obvious that it's required, except that if you try to proceed it says it's required form information.
Something about it doesn't seem quite right to me but I'm kind of open to changing my mind and am not sure what others think, or if they've had something similar come up.
What's your thoughts about holding credit card information for an appointment at a barber or salon for a haircut or shave? I'm not sure how I feel about it and am wondering what others think.
There's a place I've gone to regularly for a few years and have really liked. Recently they started requiring credit card information to make an appointment (for everyone) and I'm sort of irritated about it. At the same time, I understand the reasons for it. They hold your credit card information on file and if you don't cancel 24 hours in advance they charge you (or so they say in their policy).
I do understand the issues with no-shows, working professionally in an area where that can happen. But usually I've always seen it handled by reserving the right to refuse further appointments or service to people who don't give sufficient notice of a cancellation.
Part of what's on my mind is that the one time I didn't give 24 hours notice was because of a blizzard that came in overnight and the appointment was in the morning. Sure, you could say that that would obviously be something they could make an exception for but legally they would be in the right to say I didn't give 24 hour notice, and if they meant to make exceptions, they could state that in their policy.
Another issue is the website just has this form that comes up when you book something, for all of your credit card info, including the security number, and doesn't really give much explanation of anything at all. The policy is given elsewhere in the site in small letters. The site doesn't explain what they do with it if you cancel more than 24 hours in advance, or ask you if you want to store it past the appointment, or anything. It's not even totally obvious that it's required, except that if you try to proceed it says it's required form information.
Something about it doesn't seem quite right to me but I'm kind of open to changing my mind and am not sure what others think, or if they've had something similar come up.