This Is a phenomenon to me. I’m not doubting these issues are happening with multiple folks.I have used Williams From Los Angeles California all the way to Jacksonville Florida. Using the proper steps, I have never in 38 years In wet shaving had an issue with Williams Mug Soap. Not one time. It’s slick, it has great protection,It doesn’t dry out as quickly as some soaps do. It’s very easy to use from the mug because you can do multiple passes without worrying about running out and redoing your brush with soap. I literally have 12 packs in my cupboard that I keep just in case I can’t buy anymore. You have to forgive me.I don’t get it.