Jarrod did have an issue with a former web designer that was essentially trying to extort money from him. It wouldn't surprise me if the same person was able to temporarily crash the site.
On a semi-related note, this same person left a negative review on Superior Shave's Yelp page. It was in broken English, and Jarod's reply to it is priceless.
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As stated above, it's on The Superior Shave yelp page. The bogus review is under reviews that are "Not recommended".Link?
I found him to be a very straight up person to deal with.