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The Portuguese Factory

I have seen these guys around for a while. Not heard much about their reliability, customer service, etc.
Any input from the community here?
 
I always thought this was the official Semogue store, am I wrong?
I don’t think so, But now that you mention it, maybe it is like a Razorock/Italian barber connection.

I bought my cherry handle boar from them probably over a year ago and had no issues. Order with confidence
 
I don’t think so, But now that you mention it, maybe it is like a Razorock/Italian barber connection.

I bought my cherry handle boar from them probably over a year ago and had no issues. Order with confidence
Yeah that's what I thought also, but I'm not sure to be honest. In any case, order with confidence OP!
 
Going to that website is not a good idea. It is like going to a casino where all the hostesses are beautiful Asian women!

Tingting.jpg
 
I bought an SOC from them...quick ship and brush was perfect. They will definitely receive more business from me, given my newfound love of boars vs badgers. :)
 
Vendor says the package left Lisbon last month. Reportedly delay issue is with COVID 19 impacting Customs, USPS, and no doubt myriad other actors. Patience is a virtue.
 
I have a few brushes coming from them as gifts, ordered thru the bay..... says they have been shipped but with this whole virus thing I’m sure things are going to sit in customs awhile
 
Still waiting on my boar...been 2 months. Considering what's going on and all...we'll see

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I’m just at one month for two brushes .....just as a point of reference I purchased a watch from a micro brand maker in Australia and it took 51 days to get to me and it was not on the seller as he sent priority, it was held up big time by customs
 
Portuguese Factory = great customer service

The Portuguese postal service? Be patient, very, very patient.
 
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