OK, so I admit - I'm addicted to Starbucks.
...waits for the gasping to cease and people to pick themselves up off the floor...
Anyways, so I go to Starbucks like 3-4 times a week. I usually just get their tall coffee - the cheapest thing on the menu.
This morning when I drove by the drive through was longer than I'm willing to sit through, so I went in.
There were two people working. Usually there are 4.
They had let some staff go, and their service was slowed because of it
I'm beginning to worry about them. Their coffee hasn't been consistently quality stuff lately and now their service is going south. Seems to me that these two things were always what differentiated them.
I personally think it would be better to just close stores and have a few really good ones than hurt their quality across the board.
Is this the beginning of the end for them?
...waits for the gasping to cease and people to pick themselves up off the floor...
Anyways, so I go to Starbucks like 3-4 times a week. I usually just get their tall coffee - the cheapest thing on the menu.
This morning when I drove by the drive through was longer than I'm willing to sit through, so I went in.
There were two people working. Usually there are 4.
They had let some staff go, and their service was slowed because of it
I'm beginning to worry about them. Their coffee hasn't been consistently quality stuff lately and now their service is going south. Seems to me that these two things were always what differentiated them.
I personally think it would be better to just close stores and have a few really good ones than hurt their quality across the board.
Is this the beginning of the end for them?