dont assume friend, talk to them. god knows, it can be from 'nothing we can do for you, sir', over a onetime discount code, a handselected simpsons masterpiece at your next order to a free soap and everything in between.
feedback is essential in a healthy business relationship in a niche market where you seem to like their products (rightly so and i do too) and not at cult. they are pros
feedback is essential in a healthy business relationship in a niche market where you seem to like their products (rightly so and i do too) and not at cult. they are pros