Something doesn't sound right. i had a Jagger best badger brush and it never exhibited any of those problems. (The only reason I sold it is that I prefer a brush with more backbone). I would go ahead and give it a wash with either dish soap or shampoo, let it dry and then do a test lather with a cream or soap with a relatively strong scent. Rinse it and let it dry. If your still having problems the next few days after that, I would contact the vendor or Edwin Jagger about a replacement.