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Shavemac Hair Loss

I've been using my Shavemac 22579 for about two months now. It lost at least a dozen hairs in the first two weeks, which seemed excessive to me. In the past week it's lost one per shave, and today it lost three more. At this point I'm starting to get concerned. I haven't contacted Bernd yet, but would like to know if any of you have had the same issue and how it was handled.
 
I have had my Shavemac XXL Imitation Horn brush for over 6 months and it has only lost 1 or 2 hairs. I suggest you contact Bernd.
 
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