Today, I laid out several pairs of shoes to clean and shine and noticed that a pair of my Cole Haan cap toes have a cut along the toe area. It looks as though a knife was used to cut along the bend of the shoe. I'm puzzled because this cant be normal? Can this be repaired? I've had these shoes maybe three years and I always insert shoe trees after wearing and alternate with other pairs of shoes throughout the work week.
This is my third pair of Cole Haan's where something has gone wrong with the leather. First, it was tiny bubbles in the toe crease, the second was the leather soles wearing thin very quickly and now the cut along the crease area. I realize that Cole Haan's are not not one of the most expensive shoes but for $300 a pair, I thought that they were better made than this. Their quality sure has diminished since they were bought by Nike.
I'm thinking that I may begin replacing my shoes with Alden, Allen-Edmond's or Crockett and Jones, etc. Its my understanding that Nordstroms will exchange or give credit toward another pair in case of manufacturers defect? What about Brooks Brothers?
Thanks for letting me vent!!
This is my third pair of Cole Haan's where something has gone wrong with the leather. First, it was tiny bubbles in the toe crease, the second was the leather soles wearing thin very quickly and now the cut along the crease area. I realize that Cole Haan's are not not one of the most expensive shoes but for $300 a pair, I thought that they were better made than this. Their quality sure has diminished since they were bought by Nike.
I'm thinking that I may begin replacing my shoes with Alden, Allen-Edmond's or Crockett and Jones, etc. Its my understanding that Nordstroms will exchange or give credit toward another pair in case of manufacturers defect? What about Brooks Brothers?
Thanks for letting me vent!!