My wife purchased a Submariner, new, for me as a wedding gift in 2007 .
While still in warranty I sent it back because it was gaining around 30 seconds a day. They went it back to me and things went ok for a couple of years but then it started losing time to the tune of a couple of minutes per day.
I sent it for service in May 2010 and was told that the oil was dried out and it was because I live in the South. This service cost me $600.
I just sent it back in for service again yesterday because it is gaining time. I set it to the correct time at 6am yesterday and by 11am it had gained an hour.
I have to wait to hear back from them once they receive the watch but I'm not happy with the idea of another $600 bill. It is basically costing me $200/year to own a $6,000 watch.
Is this normal? I really hoped that my Rolex experience would be greater than the one I had with my $200 Seiko or $400 Tag.
While still in warranty I sent it back because it was gaining around 30 seconds a day. They went it back to me and things went ok for a couple of years but then it started losing time to the tune of a couple of minutes per day.
I sent it for service in May 2010 and was told that the oil was dried out and it was because I live in the South. This service cost me $600.
I just sent it back in for service again yesterday because it is gaining time. I set it to the correct time at 6am yesterday and by 11am it had gained an hour.
I have to wait to hear back from them once they receive the watch but I'm not happy with the idea of another $600 bill. It is basically costing me $200/year to own a $6,000 watch.
Is this normal? I really hoped that my Rolex experience would be greater than the one I had with my $200 Seiko or $400 Tag.