Hi All,
I recently bought a REX Ambassador and have noticed a few nicks that have popped up after cleaning it twice with a very soft toothbrush.
The first time I cleaned it I noticed a small nick that appeared on the bar or blade guard. Its fairly small but feels pretty rough and catches your skin or nail when run over it. However, it does not affect the quality of the shave. (Also the first time I cleaned it it left a bunch of small scratches on the top cover which I had mentioned in another thread).
After using it for another week it was time to clean it out again before changing blades and once it dried off I noticed a small gouge that appeared on the base plate where the bars from the top cap sit into. When I took a closer look it seems like it may have been a defect from the machining process because it’s very smooth and there’s no way a soft toothbrush could cause that kind of damage. Again, this does not affect the quality of the shave.
Is it possible that both nicks were caused during the manufacturing process and maybe some kind of compound was applied over it and polished which may have come off during cleaning? None of the gouges were there when I received the brand new razor as I definitely would have noticed. I’m afraid to clean it anymore in case I discover anything else.
The REX is the most expensive razor in my rotation and the only reason I bought it was so I could hand it down to my kids and/or grandkids because of its build quality but now I’m a little bummed out if this is what happens after a few uses what will it look like when it’s time to pass it down? Not to mention I have babied the heck out of the razor since I’ve owned it in order to preserve it as best as I could.
Should I reach out to REX support or am I being too picky? Considering the cost of the razor I did not expect something like this to happen and my OCD will drive me crazy if I have to look at those defects everyday.
Thank you very much for your input!
I recently bought a REX Ambassador and have noticed a few nicks that have popped up after cleaning it twice with a very soft toothbrush.
The first time I cleaned it I noticed a small nick that appeared on the bar or blade guard. Its fairly small but feels pretty rough and catches your skin or nail when run over it. However, it does not affect the quality of the shave. (Also the first time I cleaned it it left a bunch of small scratches on the top cover which I had mentioned in another thread).
After using it for another week it was time to clean it out again before changing blades and once it dried off I noticed a small gouge that appeared on the base plate where the bars from the top cap sit into. When I took a closer look it seems like it may have been a defect from the machining process because it’s very smooth and there’s no way a soft toothbrush could cause that kind of damage. Again, this does not affect the quality of the shave.
Is it possible that both nicks were caused during the manufacturing process and maybe some kind of compound was applied over it and polished which may have come off during cleaning? None of the gouges were there when I received the brand new razor as I definitely would have noticed. I’m afraid to clean it anymore in case I discover anything else.
The REX is the most expensive razor in my rotation and the only reason I bought it was so I could hand it down to my kids and/or grandkids because of its build quality but now I’m a little bummed out if this is what happens after a few uses what will it look like when it’s time to pass it down? Not to mention I have babied the heck out of the razor since I’ve owned it in order to preserve it as best as I could.
Should I reach out to REX support or am I being too picky? Considering the cost of the razor I did not expect something like this to happen and my OCD will drive me crazy if I have to look at those defects everyday.
Thank you very much for your input!
