Well, when it was on Valentines it was 1 hour and 45 minutes...and I had reservations planned a month in advance. I asked the waitress once we got to the table and she said the management let too many patrons sit that did not have reservations.
Now that's a lot of drinks at the bar while waiting........one starts to wonder if that is part of the reasoning. A full house with a busy bar.
I would have protested with my feet, there is no excuse for not honouring your booking. You're a more patient man then me.