I recently received an order from Soap Commander. After I tore into the box and started sniffing product furiously, I realized that one of the soaps was the wrong one. Bummed, but not too terribly upset, I sent an email to Soap Commander about the problem. Darren replied in 2 hours! This was well after anyone's normal business hours. I really hadn't expected a response until the next day. In the email, Darren was very humble, apologetic, and appreciative of my business. In this same email, he also remedied my problem with the order above and beyond what I expected and complimented ME on the way I handled the error in the order. This was awesome customer service at its best!
I am normally a tallow soap guy, but this vegan soap performs up there with some of my other favorite soaps.
I am in no way affiliated or related to Soap Commander. I am just a happy current and future customer!
I am normally a tallow soap guy, but this vegan soap performs up there with some of my other favorite soaps.
I am in no way affiliated or related to Soap Commander. I am just a happy current and future customer!