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Problem with Missouri Meerschaum

Be wary dealing with Missouri Meerschaum. They received the Dagner Poker cob I sent to be replaced with another that had a better shank\stem fit. They also told me I would be notified when they shipped it. It’s been 10 days since and nothing, no pipe and no word as to its status (if shipped). I fired off a email and so far, nothing in reply. Right now, this is leaving a bad taste in my mouth. I judge a business by how much they value their customer service and their customers in general.
 

Kentos

Wiped out at 25
It’s out of stock on their site, so maybe they are waiting on a run. Give them a call instead.
 

Alacrity59

Wanting for wisdom
Ack. . . I think I want one when they are back in stock.

I suspect the problem will work out soon . . . but best to communicate rather than frustrate.
 
Something woke me from sleep with an urge to open Brown Leaf forums and check for a MM-related thread....

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