The screen on my Atrix cracked and I can no longer see the screen (only some light coming through the cracks). Is there anyway I can do a data wipe or factory reset through my computer? I obviously cannot do it through the phone menu as I cannot see the screen. But what about if I plug it into my computer via USB? Generally, when you connect the Atrix to a computer you have three option appear up on the Atrix screen and only after selecting one and hitting "ok", does the device appear in "my computer" on my PC. Any ideas as to how I can wipe the phone clean as I cannot see the screen or get my computer to recognize it?
Please help me with my busted phone
- Thread starter Matt555
- Start date
Does the phone use an SD card or is it all internal memory?
- Thread starter
- #3
I took the SD card out, but there is 16GB of internal memory. There are some photos, documents, etc. stored on the internal memory.
Are you trying to recover data, or just making sure nothing is on the phone before you get rid of it?
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- #5
This.
It might be a whole lot less work to do a physical destruction rather than trying to connect to the phone if it's just keeping data away from prying eyes.
Remove the battery and drop it in a chipper or work shredder.
Our IT department has a shredder at work that will eat hard drives etc.
Remove the battery and drop it in a chipper or work shredder.
Our IT department has a shredder at work that will eat hard drives etc.
- Thread starter
- #7
This is what I will have to do if I cannot figure out how to wipe it. There is a phone repair place by me that buys broken phones for parts (I guess they remove things like the camera and whatever else is still working). I was going to sell it to them, but don't know if that is a great idea if any of my info is still in the phone.
A hammer will solve your problem.
Destroying the phone is kind of wasteful, all those components can be re-used or re-cycled.
If you plug the phone into your computer, can you just press the screen where the options would be if it were working?
If you plug the phone into your computer, can you just press the screen where the options would be if it were working?
install http://www.wondershare.com/android-manager/
connect the phone to the pc. use this app to view the directories and remove the files.
connect the phone to the pc. use this app to view the directories and remove the files.
- Thread starter
- #11
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