I received my PJ2 from the Gentleman's shop about 1.5 weeks ago, and have used it everyday but one since then. I really love it... a lot. I'm half way through a great shave this morning when I notice some black sand like crap on my hand (I later find out it was ink from the Mama Bear's label, but that's neither here nor there). Thinking something funky might be coming out of my brush I take the time to examine it and
Needless to say, expletives flew, before I gathered myself and finished my A+ shave. I mean, I haven't dropped this thing, dropped anything on it, thrown it, juggled with it, shot it out of a pneumatic cannon... nothing. I've put it in uncomfortably hot water, but never burning hot or anything that I would imagine could cause a crack like this.
Any ideas as to what I might do besides pack it up and ship it all the way back to England and (fingers crossed) hope that they can send me a new one back before I leave for Thailand in 3 weeks? During which time I will be reduced to a pure badger brush from AOS since I just sold my other two brushes. I guess since these things don't exactly have serial numbers I would hope an American vendor (Lee or Em) might do an exchange out of the goodness of there heart. (and don't ask why I didn't get it from there in the first place, I kind of ordered in haste).
Just a disaster.
And not as though anyone wouldn't believe me, but here's a side view of the crack and label to prove it is indeed a Simpson's brush
Any assistance would be greatly appreciated. Now excuse me while I go light myself on fire.
Needless to say, expletives flew, before I gathered myself and finished my A+ shave. I mean, I haven't dropped this thing, dropped anything on it, thrown it, juggled with it, shot it out of a pneumatic cannon... nothing. I've put it in uncomfortably hot water, but never burning hot or anything that I would imagine could cause a crack like this.
Any ideas as to what I might do besides pack it up and ship it all the way back to England and (fingers crossed) hope that they can send me a new one back before I leave for Thailand in 3 weeks? During which time I will be reduced to a pure badger brush from AOS since I just sold my other two brushes. I guess since these things don't exactly have serial numbers I would hope an American vendor (Lee or Em) might do an exchange out of the goodness of there heart. (and don't ask why I didn't get it from there in the first place, I kind of ordered in haste).
Just a disaster.
And not as though anyone wouldn't believe me, but here's a side view of the crack and label to prove it is indeed a Simpson's brush
Any assistance would be greatly appreciated. Now excuse me while I go light myself on fire.
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