I just bought my first smart phone, which I kind of like, so I got a case from Amazon to protect it. The case is two-piece: an inner silicone case that cradles the phone itself, and a harder plastic outer shell. It just does not fit. I've tried everything, and the case is just too damned small. I even tried to loosen the inner shell up with warm water. No go. I think I am being especially stupid today; I need your help. Yes, the case model I bought was indeed the one for the exact phone I have: Moto e4 plus US model.