Yesterday we had an order from Russia and the email convo went something like this:
Me: "We will no longer ship to your country based on world events. Russia has wonderful people in it but your government has made poor choices."
Them: "Can I speak to your manager?"
Me: "I am the owner. The answer is no."
Me: "We will no longer ship to your country based on world events. Russia has wonderful people in it but your government has made poor choices."
Them: "Can I speak to your manager?"
Me: "I am the owner. The answer is no."