I've had this brush since 2022, use it about twice a week. The other day I was shaking it out (gently) after a shave and half the knot fell out. I've emailed Shavemac, no response so far. Other brushes I've owned have lasted decades, but this was my first premium brush. Anyone know if it's worth trying to glue everything back together, or is it a total loss? Is there a chance Shavemac might offer a warranty?
My Shavemac Brush Broke!
- Thread starter Nidan
- Start date
Today is a public holiday in parts of Germany so give it a bit for a response. To me it looks like a glue failure but perhaps @Rudy Vey can chime in. He has handled hundreds of Shavemac knots.
It is a glue failure. Today is Holy Three Kings day in the southern part of Germany, mainly Bavaria where Shavemac is located.
Wait a day or two and they respond.
Wait a day or two and they respond.
The knot is done for good . Great handle and should get a nice new knot . It is very easy to do yourself . You buy a knot that is the same size . You sand the inner handle smooth , apply the PROPER cement , insert the new knot and let dry for 48 hours . Not sure how long the warranty is but wait for a response from Shavemac .
- Thread starter
- #5
Impressive response for a 2 year old brush. I am not saying it should fall apart in two years, but I doubt many manufacturers would do the same.
A superior example of quality customer service. No small blessing in today's society.
Rhody
I'm a Lumberjack.
Wow that’s impressive! Rudy to the rescue there 100%.
What @Rhody said.
Mr. Shavington
Knows Hot Turkish Toilets
What a guy! We really must have a statue of Rudy made some day.
Rhody
I'm a Lumberjack.
I didn’t realize until now that shavemac has discontinued direct sales to customers.
- Thread starter
- #13
Bernd At shavemac is really good about his brushes.. I had a shredder once and when I told him about it he sent me a whole new brush to replace it with... I really like his brushes...
@Rudy Vey the MAN
SORRY!! 
I predict that he will stand behind his work.
I predict that he will stand behind his work.
It should be made of assorted brush handles and various grades of badger hair at the very least. It could be in the style of an impressionist painting where you'd have to stand off to see the whole image come into focus.
Nidan , are you soaking your brush in hot water or very hot water ? Lower half or submerging the entire knot ?
- Thread starter
- #19
My usual routine is to let the brush sit in a small bowl of warm or barely hot water for the 5-10 minutes it takes me to shower and get ready to shave. About 2/3 of the knot is submerged. After use I rinse it thoroughly under warm to cool water, give it a squeeze and a shake. I don’t use a stand to dry the brush, I set it on a shelf, tip up. Maybe should be drying it tip down in a stand…
All fine. (I do the same with my badgers but not for soaking but to soften remains from old soap or limescale.)
I don't baby my brushes, but I pinch the hairs where they exit the handle, so that I shake the hairs, not the knot.
(After that I slightly rub them on a towel.)
It makes no difference.
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